If you have never signed up for a web hosting account or you have switched companies and the new one uses a Control Panel tool that you haven’t seen before, you may get bewildered about how to carry out a specific task in your account or on your PC. This is the reason why, some hosting providers have compiled a knowledge base, which covers the most common enquiries and issues pertaining to the particular platform they use, instead of adding only some general info. This sort of knowledge base will help you find the right info quickly and easily, so you won’t need to invest time and effort on stuff that might require something as elementary as pushing a button or selecting a check box. In this way, not only can you get stuff done, but you can also learn a lot of new and useful things, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting plans include an extensive knowledge base where you can find information on all the challenges that you may possibly come across and their resolutions. You can learn how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but nevertheless you are unable to send emails, for instance. We’ve done our best to be as thorough as possible and to encompass all possible options so as to help you save time and to supply you with different solutions for every problem. The knowledge base comprises informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every section of the Control Panel, whilst if you wish to see the entire article archive, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with elaborate online technical documentation where you will find info on all the features that our custom-created Hepsia hosting Control Panel comes with, along with solutions to different questions and problems that you might experience. All user guides include comprehensive specifications, which goes to say that you will not have to worry about skipping something in case you’d like to export a database, for instance. The troubleshooting articles cover a variety of different viable reasons for given problems and the solution for each and every one of them, so in case you are not able to send emails even though you have the right outgoing mail server settings, for instance, you can quickly discover what the reason for this could be and rectify the problem with a few mouse clicks in your email client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find related articles in every section. In case you would rather browse all help articles, click on the Help link, which is located in the upper right-hand corner of the window.