Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our shared website hosting plans packages, which means that every single assistance inquiry you submit is going to be responded to within sixty minutes maximum. Our support team members have been taught to very fast handle any case and to present you with relevant information on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any issue you could have connected to AlexHost.UK’s solutions. Now we have consultants present most of the time to deliver instructions at any time when needed. You could use the ticketing system or send us a message whenever you want, or grab the telephone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while working on your sites within the Control Panel, you can always click the Help button and see your issue in the set of articles or blog posts that will pop up. We have as well turned a lot of the articles and reviews into video clips. The collection of video lessons will show up if you click the Videos button available in each section.