1 hour ticket response
Fast assistance is our top concern and this is the reason why we have a team of experienced tech support engineers who are prepared to provide a quick answer to any question that you could have. Simply open your tech support ticket from your Web Hosting Control Panel and we’ll respond within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute tech support ticket response time.
A Topflight Customer Service
Each member of our customer support staff has many years of experience in the shared website hosting plans market and the majority of them have been with us for at least five years. They are all eager to reply to all your questions in the most proficient manner possible.
An Intuitive Help Section
Built into the Web Hosting Control Panel is an intuitive Help Center, which offers a variety of information sources. You can search through a regularly updated knowledgebase featuring web hosting account management articles and website management articles, check out the instructional video tutorials or explore the F.A.Q. library.
