Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Warranty

  • Our tech assistance team is on duty round the clock to handle all of your current help questions. Every single ticket you send out to us shall be responded to within no more than 1 hour. If your issue requires the aid of one of our administrators, we are going to address the ticket to the person on duty and will notify you that the issue is under control.

  • Top quality support service
  • Qualified Client Help Service

  • We deliver 7 days a week customer assistance by using a lightning fast ticketing program integrated into your Control Panel. You can contact us at any time about any of the packages that come pre–installed on the virtual server, this includes the desired Linux OS version, the server administration panel and our custom made Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is offered gratis in your virtual server, you will find an instructional Help section, incorporating all you need to know about maintaining your web sites and applications. We have included a range of how–to articles and reviews and video tutorials that show the important web site maintenance responsibilities in an easy to comprehend form.